HOSPITALITY TRAINING AND CERTIFICATION PROGRAM

This module teaches the fundamentals of excellent customer service, with emphasis on professionalism, hospitality, and responsiveness. It includes role-playing scenarios for interacting with guests from diverse cultural backgrounds to build confidence and empathy. 

Participants will learn essential food safety practices including temperature control, cross-contamination prevention, and personal hygiene. The module is aligned with standard public health guidelines to ensure compliance in hospitality and food service settings. 

This module focuses on proper cleaning techniques, sanitation routines, and the use of cleaning agents for guest rooms and common areas. Trainees will also learn how to identify and report maintenance issues to ensure facility standards are met. 

 Trainees will explore how to respect and respond to the cultural norms, preferences, and sensitivities of a diverse clientele. The module emphasizes cultural awareness, inclusive language, and professionalism in cross-cultural hospitality.

This module prepares trainees to communicate respectfully with coworkers and supervisors, while understanding workplace expectations like punctuality, professionalism, and teamwork. It also covers strategies to resolve conflicts calmly and promote a cooperative work environment. This module outlines what employers expect regarding punctuality, reliability, dress code, and attitude. It also reinforces the importance of respecting workplace policies, handling feedback professionally, and demonstrating initiative on the job. 

 At the end of the training, learners will complete a final exam to assess their understanding and overall job readiness. This includes a basic English proficiency assessment (not IELTS) to help align trainees with appropriate job placement opportunities. Successful candidates will receive a Hospitality Job Readiness Training Certification upon completion. 

Guides learners in creating a professional hospitality  resume that highlights relevant skills and experience. Includes formatting tips, content guidance, and sample templates. 

Prepares candidates for job interviews through practice questions, roleplay, and strategies to answer confidently. Focus is placed on communication style, dress code, and employer expectations. 

Upon course completion, participants' resumes are submitted to trusted employer and recruitment partners in Canada and globally. This step supports direct pathways to job opportunities in the hospitality  sector across multiple regions. 

PAY PER MODULE  - COST IS $100 USD FOR EACH MODULE (X 5)

Skills Academy Canada will provide a clear pathway to job placement or immigration in key global regions including Canada, the USA, Europe, South America, Australia, and the Gulf Region. Through our training, certification, and employer network, participants gain the qualifications and support needed to pursue international employment or skilled migration opportunities. 

APPLICATION PROCESSING COST $500 

GOVERNMENT FEES ARE EXTRA